Five Twitter Tips Part 5

It’s been too long since I’ve posted some Twitter tips, but I’m trying to get back into a weekly, or bi-weekly, post. Hope some of these are useful for you.

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1. Link up your Instagram and Twitter
I don’t think you should feed your Instagram updates to Twitter every single time. 1-2 out of every 5 Instagram photos can go to your Twitter, if the text is short enough (max. 120 characters) and the tagged accounts have the same username on both platforms.
Even if you don’t feed Instagram to Twitter, which would the best option, other might do so. And if they do you want to make sure that if they tag you on Instagram, that the tag translates to Twitter. So if their friends so the tweet they can click on your username and look you up, and possibly follow you.
To link your Instagram account to Twitter open the Instagram app on your phone, click on the “wheel” in the upper right corner, and then click “Share Settings”. If you already are logged into the Twitter app on your phone, you can select the Twitter account. Otherwise you’d have to log in to Twitter and approve the setup.

(*If you have more then 9 Twitter accounts on your phone it only shows the last 9 accounts you have added to your phone. If the account you want to link is above the first 9 delete that account of the Twitter app and add it again.)

Ps. Even if you don’t have the same username on Twitter and Instagram you can link the accounts. If people then tag you on Instagram, it will automatically translate into the Twitter username once it gets posted on Twitter. I’m all about having the same username on ALL platforms, especially on Twitter and Instagram. It looks way better, it’s easier for people to find you (and know it’s you), and in the end it’s a huge part of your branding in 2013!

2. Don’t end a tweet with a URL if you also include an image.
When you add an image to a tweet (including an Instagram post), Twitter turns it into a URL at the end of the tweet. If you want to also include a(nother) URL in your tweet, it’s best to not end the tweet with that URL, as it would display 2 URLs in a row. Looks confusing for people, and they might only click on one of the URLs. If you really want/need to include a URL in the tweet, it’s best to put the URL earlier in the tweet. If needed you can always put 1 or more hashtags after the URL. That way both URLs aren’t right next to each other.

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Or, especially if you’re trying to promote an event/product with a flyer, or post a YouTube/Vimeo video, focus on that and aim to have people interact and share that, rather then trying to have them do multiple things. You only have a few seconds of someone’s attention most of the time, so make the most of it. Realize what the goal of the tweet is….

3. Fill in your profile
A lot of times when I look up a person or brand on Twitter, they don’t really display any info. I understand in some cases you want to stay low-key, but then you might be in the wrong place anyway….
You have 160 characters for your bio, and make sure you put in a website URL where people can found out more information. If people take the time to look you up, make it worth their time. If your profile has no info, what does that say about you?

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4. Upload a header
As most people look at Twitter from a mobile device (60%), I’m not to worried about the background image. It’s also hard to size it correctly since everyone has a different size screen.
The Twitter header, which was introduced in the fall of 2012, can be seen on both mobile and desktop, and you should upload one.
To upload a header just log in to your Twitter account on a computer. Once you are logged in hoover your mouse over your profile picture (you have that right?) and then click “EDIT”. The original image size for the Twitter header cannot exceed 1252×626 pixels (with a max file size of 5MB). Twitter does not specify a minimum size, but anything smaller than 640 pixels-wide will appear poor quality.

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On mobile the header is shown separate. Swipe the profile picture to the left and you can see the header with the profile information.(On a desktop it’s all displayed at once)

5. Don’t link Twitter to Facebook
Different platforms, different languages. Twitter has a max of 140 characters (or 120 + an image), hashtags don’t work on Facebook (yet), and each platform has a different audience. And if you tag someone on Twitter, that tag won’t translate to Facebook. And tagging others is the best way to get seen by more people.
Go to facebook.com/Twitter to unlink your Twitter to Facebook feed. Spent 1 extra minute to update Twitter and Facebook (and Instagram) separate and increase the reach of each post. Unless you don’t want as many people as possible to see, and share, your updates….
I see a lot of brands post on Instagram and then feed that to their Twitter and Facebook page. Not only do all 3 platforms display the same content (boring), but most of the time they also display a broken message. And don’t tell me you don’t have 1-2 extra minutes to tell the world about your amazing content….

Hope these tips are useful. Let me know if you have any questions. Email me at fred@fredvanschie.com or hit me up on Twitter or Instagram @fredvanschie.
Hope to be back next week!

Five Facebook Tips 8

After Facebook allowed fan pages to switch over to the timeline layout last Wednesday, it’s pretty obvious this week’s Facebook tips is all about the new layout. On Wednesday I did a quick tutorial on some of the basics of switching to the timeline layout, today I’ll go a bit more in depth.

Let me start of by saying the new timeline is really sick, and will be much better. No one likes change, but just adapt to it asap and you’ll be used to it in no time. You don’t really have an option either, as Facebook will force you to switch no later than March 30th 2012.

1. The link button is gone once again
Once again Facebook decided to remove to link button, so most people might not know how to post a URL in a post without showing the URL. It’s pretty simple. Copy the URL of the blog post or video in the status update bar, hit the spacebar once and wait for Facebook to populate a thumbnail. If your blog post has multiple images you can choose which photo (thumbnail) you want to show. Now delete the URL and type your text. Once you’re done hit “post” and you’re all set!
This works the exact same way for your personal profile FYI. Keep it clean!

2. Your about section has a main spot now
Make sure you put in the about section what you want people to know that are new to your brand. In the timeline the about section shows up right under your cover photo, so everyone that comes to your page will see this text. Keep it short and simple, but make sure you say what you want people to remember.

3. Pin a post to the top of the page
In complete Pinterest stylo Facebook now gives you the option to bring any post from the past to the top of your page. Want to highlight that video one more time, that cool photo or the event that is coming up? Pin the post and it will be on the top of the page for a maximum of 7 days.

How to pin?
Go to the right upper corner of your post and click on the pencil. In the drop down menu click on “pin to top” and you’re done. Now the post will show up on the top of your page, with an orange icon on the upper right.
FYI: You can only pin one post at a time. Once you pin a new post the older pinned post will move back into the timeline.

4. Star a post
Similar to pinning a post, you can now also “star” a post. This blows up the photo or video to the full size of the Facebook page. The size is 735px for a starred post, so make
sure that if you star a photo that it’s of decent size/resolution, so it doesn’t get all blurry. See here an example of a Theeve trucks post on Garrett Hill’s Facebook page.

To star a post go to the upper right corner of your post and click on the star icon. You can star multiple posts, but don’t overdo it. You want to draw attention to a few key posts, not all your stuff.

5. Choose your tabs/apps wisely

With the new timeline everyone will see your cover photo first. You can’t have people that aren’t a fan (of your page) yet land on a different (welcome) page. Underneath the cover photo, on the right side, there is room for 4 tabs. The first one in the row, on the left, is always the “photo” tab. The other 3 tabs can be whatever you want. You can decide which other tabs you want to show there, and in which order. Technically you can have up to 12 tabs, but you have to click on the arrow next to far right tab to see the other 8 tabs.


Example: The Skatepark of Tampa Facebook page

FYI; I just checked out 30 different skateboard brands and barely anyone had changed their page to the timelime yet. Pretty shocking! Props to SPoT for adapting so quick!

You can also decide to put one of your custom tabs in the main row. In the example above you see “photos”, “likes”, “what’s up @ SPoT” and “events”. Again, the “photos” tab will always be in the position where you see it now. The “like” tab is not really needed since you already see the number of total likes (fans) next to the profile picture. I strongly suggest adding the YouTube tab there (which you can install really easy) and then go with 2 other tabs that showcase your brand, organization, or shop.
You can also add custom tabs to the top 4. You can even upload your own thumbnail so you can get an image in their that will attract the attention of your fans. (Specs: 111px by 74px)
I recently built 2 custom tabs for Garrett Hill and David Gonzalez that showcase their sponsors. Below is part of the Garrett Hill one. Go to the actual tab to see it in full. Also check out the sponsor tab I did for David Gonzalez.
Each sponsor logo links to the Facebook page of that brand, so in this case the rider is helping the brand gain more (legit) fans.

Please note that these tabs where designed for the old specs of the Facebook page (516px wide). With the timeline the tabs can be up to 810px wide, so expect an update of both tabs very soon.

If you are interested in building custom tabs for your Facebook page and you don’t know how or don’t have the time for it feel free to hit me up. I can built and host multiple Facebook tabs for you. Just email me at fred@fredvanschie.com and I’ll let you know how it would work.

Don’t forget to check out the Facebook post from last Wednesday with a step-by-step tutorial on how to switch over the the timeline, including all the specs for the cover photo and the profile image.

Questions or comments? Drop ‘em below!
Or shoot me an email at fred@fredvanschie.com.

Also check out “Five Facebook Tips #7” from last week.

Five Facebook Tips 5

Thank god it’s Friday right? Here are 5 more free tips and tricks to maximize your Facebook presence. Hope they help you!

1. The link tab is back (for fan pages)
Just like any website, you want to tuck away the URLs of your links. Make it look nice and clean. With the return of the link tab it’s super easy (again).
Above the status box, the link button is in between the photo and the video button. Click on the link button, paste your link into the box that appears, and hit attach. Now Facebook gives you the option to choose one of the photos that are in your blog post. If you only have one photo, then that’s the photo that will show up with your update. Another good reason to add at least one photo in your blog post!

2. Do you know your audience?
You know who you want to have as your customer, but thanks to Facebook Insights you can get some detailed information on your fans, who are most likely some of your consumers. On the left, below the profile picture, and below the Wall and Info tab, click on Insights and find out all about your fans. Where they are from, what language they speak, male or female, age and lots more. You can also see which posts got the most interaction.
Always good to know who you are talking to and what posts work with them.

3. Don’t link to another site that links to another site
Want to keep the attention of your audience? Then try to post whatever you want them to see on Facebook, if possible. If you can’t do that then link them to the place where you want them to go.
Don’t send them to your blog, and then have them click on something else, etc. Keep it simple. People don’t link to be re-directed (less is more). Adjust to that.

4. No personal profile for your business
Whether you’re a brand, a skateshop or a professional skateboarder, you want to have a fan page. Besides that it’s one of the rules of Facebook (they can kick you off at anytime), a friends profile can only have 5,000 friends. A fan page can have unlimited “likes” (fans). Besides that a fan page doesn’t have to approve any friends. People just find you and like your page. And a fan page does not have a chat option. Want to try and chat with 5,000 friends?
And if you feel your page isn’t growing, then I’m curious to see what you are doing to promote your Facebook (or any social media) URLs.
Add it he URL to all your advertising, your videos, etc. For a shop I highly recommend having a sign with the URL by the register. And maybe a “bonus” when people check in (when they buy something)? 10% discount and all you have to do is check in on Facebook? I’m down for that! Plus all the friends of the people that are checking in get to see you on Facebook too!

5. Respond to every comment, photo, video that people post
I keep repeating myself, but responding back to every single person that leaves something on your wall is a must. It’s customer service in 2012, and if you don’t you show the rest of the world you don’t care about your consumer.
See the blog post that I did yesterday for some examples. I can talk about it for days but the examples will speak for themselves.

Questions or comments? Drop ‘em below!
Or shoot me an email at fred@fredvanschie.com.

Also check out “Five Facebook Tips #4” from last week.